INSTRUCTION_한쪽귀에 착용하는 이어커프제품입니다. _다른한편에 8mm 베이직 진주귀걸이를 추가하여 같이 착용할 수 있습니다. _이어커프의 길이가 6.8cm정도 되기 때문에 귀가 작으신분은 착용샷같은 이미지가 안나오고 클 수 있습니다. 사이즈 확인 부탁드립니다. _재고가 있는 제품이 아니므로 주문제작 시간이 주말제외 10~14일까지 걸릴 수 있습니다.
_It is an ear cuff product worn on one ear. _You can add 8mm basic pearl earrings on the other side and wear them together. _The ear cuff is about 6.8cm in length, so if you have small ears, the image like a wearing shot may not appear and may be large. Please check the size. _Because it is not a product in stock, it may take up to 10~14 days to make an order.
SIZE GUIDE_이어커프 길이 6.8cm _진주사이즈 6mm _추가 선택 가능한 베이직 진주귀걸이 사이즈 8mm
Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection.
1) An item is eligible for cancellation if: -you posted a Return request within 24 hours of payment and your order is still under “Pending” status (if your order is under “Preparing Shipment” status, please contact our customer service center) or -the order is delayed for more than 10 days since payment and you have not received any notification regarding the delay; or -the ordered item is out of stock.
2) We accept return(s) if:
-you receive a product different from your order; or
-you receive a defective product.
**Return Instructions
(1) Post a return request on our Return forum within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.
(2) A customer service representative will be in contact to assist you by email or phone.
(3) Items returned must be in their original condition, which includes tags and any packaging. Also, you need to include a note of your order number, name, and user ID.
*Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.
*Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.
*Please include all contents of the original package and free gifts (if applicable) in your return packaging.
* Shipping fee for any return caused by our fault will be paid by the company. However, if EMS’ cash on delivery is not possible then you can scan the return receipt and either mail it with the item to return or post an image of it on the forum. The shipping fee will be refunded once the returned item has arrived.
3) We do not accept return(s) if:
-you are returning the items just because you changed your mind (on size, color, etc.) -you are returning shoes, bags, or any other accessories -the products are damaged due to your mishandling -your return request is not approved by our staff
The following items are not considered defective:
* Items that are originally manufactured without tags or labels * Items with creases that may have been made while shipping * Items with unsatisfactory/incomplete finish due to mass production
4) If there is a missing item from your order:
*Contact our customer service center by phone or by forum (if you cannot reach us by phone) within 1 day of delivery. *Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.
Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.
